Description
User Manual & Documentation
A full PDF of the user manual may be downloaded here.
Maintenance & Cleaning
To ensure your MOMENTEM continues to perform at its best, regular care and maintenance are essential. For optimal results, we suggest using the included brush for surface cleaning at least once a week. For a more thorough clean, disassembling and deep cleaning your grinder monthly is ideal. This routine will keep your MOMENTEM grinding precisely and producing the freshest flavors, ensuring a delightful coffee experience every time.
International shipping information
In our commitment to providing quality products and transparent service, we have a specific shipping process for our MOMENTEM grinder. As this is a specialty item that embodies our dedication to the coffee community, we handle each order with additional care and attention.
No Initial Shipping Fee:
Currently, for the MOMENTEM grinder, we do not charge an upfront shipping fee when you place your order. This approach allows us to calculate the most accurate and fair shipping cost closer to the dispatch date, ensuring you don’t overpay due to estimations.
Accurate Shipping Cost Notification:
Once your MOMENTEM grinder is ready to be shipped, we will email you detailing the shipping costs. At this stage, you will have the option to specify your preferred shipping method, including whether you require a Delivered Duty Paid (DDP) service. We understand that shipping preferences vary greatly depending on location, urgency, and budget, and we aim to accommodate your needs to the best of our ability.
Deciding on DDP:
Choosing a DDP service means that all duties and taxes are pre-paid and you won’t have any additional charges upon delivery. This option is often more convenient but can be more expensive upfront. We will provide you with both DDP and non-DDP shipping options so you can make an informed decision based on cost and convenience.
Finalizing Your Shipping:
Once you receive the email with the shipping cost and details, you will have the opportunity to confirm your preferred shipping method and make the necessary payment. It’s important to us that you receive your MOMENTEM grinder safely and efficiently, and we strive to provide the best shipping options available.
Commitment to Transparency:
At I’M NOT A BARISTA, transparency is at the core of our operations. We assure you that any shipping fees will be communicated clearly and will reflect the actual cost of delivering the MOMENTEM grinder to your doorstep. No hidden fees or unexpected charges will be applied.
We appreciate your understanding and cooperation as we implement this shipping policy tailored to the MOMENTEM grinder. Your support and patience enable us to continue our mission of making a real impact on the coffee community. If you have any questions or concerns about shipping your MOMENTEM grinder or any other product, please do not hesitate to contact us. Your satisfaction and support mean the world to us. Thank you for choosing I’M NOT A BARISTA.
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